Shopping / Refund Policies

Shopping Policies

Refund Policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website.

Damages

If the product is damaged, you must make note of it immediately when
signing for delivery and send photos to "sales@soularts.com.au" the day of
delivery.

"Soul Arts" will pay for shipping defective, damaged or
incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to
be returned. All returns need to be authorized by our customer service
department prior to being processed. 

We will ensure you get the product you ordered, undamaged as soon
as possible. Items that become damaged after use are non-refundable
unless specified under warranty.

Disclaimer:

Our each artwork is "Made-To-Order" to maintain the HIGHEST QUALITY. 

All artworks are 100% hand-painted. Therefore, you can expect some variation.

The images on this website are photographs of the paintings. Hence, you should take into account that the settings on your computer screen can cause slight variation of the colors. 

Copyright Notice
 
Being a small business owner, we rely on internet/3rd party vendor to showcase designs at our website. If you are happened to be an original owner of the designs, please contact us immediately by filling Contact Us Form and we will remove the designs from our website as soon as possible.