Frequently asked Questions and Answers

Are the paintings 100% handmade?

Great question!
At Soul Arts, We Offer Both:

  • 🎨 100% Handmade Paintings
    Created by skilled artists using traditional techniques
    Painted on canvas with oil paints
  • 🖨️ Fine Art Prints
    High-resolution Print
    Printed on premium canvas or fine art paper
    Available in multiple sizes
    A more affordable way to enjoy our artwork with gallery-level quality

So, depending on your selection, your order may be a 100% handmade original or a professionally printed fine art reproduction. Both are made with care, creativity, and quality in mind.

Will the painting exactly like the picture?

If you order a fine art print, yes — it will look exactly like the image shown, as it's a high-resolution reproduction of the original artwork, printed using professional archival-quality methods.

If you order a 100% handmade painting, it will be very close, but not identical. Since each piece is painted by hand, there may be subtle variations in brushstrokes, texture, and color tones — which is part of the charm and uniqueness of original art.

We always stay true to the design, layout, and overall feel of the artwork, so you’ll receive a piece that beautifully reflects what you see online — just with the warmth and individuality of a handcrafted creation.

Do the paintings arrive framed?

By default, our artworks are shipped unframed and unstretched (rolled in a protective tube) to ensure safe, affordable international delivery.

However, if you prefer a ready-to-hang piece, we’re happy to offer the following at an additional cost:

·       ✅ Stretched Canvas – The artwork is mounted on a frame and ready to hang

·       ✅ Framed Painting or Print – Custom framing available in various styles and finishes

To request a stretched or framed version, simply contact us before placing your order, and we’ll provide framing options and a quote.

What are the Shipping Charges?

Australia - $15

Everywhere else - $25

What Country do you ship?

Our Product are shipped worldwide.

How long it will take after the order?

We’re delighted to ship our artworks to art lovers around the world. Please read below for full details on shipping times and methods.
Processing Time: - 3 to 5 business days
Domestic Shipping: - 2 to 8 business days
International Shipping: - 9 to 27 business days

Can I request a custom size for a painting?

Yes, this is possible. We paint every painting on order, so we are able to modify the size with the artist as you wish. What we need are just the right instruction and details.

You can send us details at sales@soularts.com.au.  We can discuss it with the artist and get the best price for you. 

How do I look after my paintings?

Never hang your canvas painting outside, in areas of high humidity, or near any heat source.
Please make sure that you clean your hands before handling any canvas painting.
Do not place anything on top of the canvas or lay your canvas with the front facing down.

Never use any chemical cleaners to clean your canvas painting.

Customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.

 

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